Position:             Accounts Receivable Administrator         Department:     Administration

 

Reporting to:    Administration Manager                           Priorities:           AR and collections                          

Reporting to the Administration Manager, the AR Administrator is responsible for all aspects of Radius’ accounts receivable and collections. This pivotal role tracks and processes customer payments to ensure we get paid on time, oversees our claims process, and assists in other administrative functions as required.

·        Monitor customer accounts to ensure adherence to payment terms

·        When required, work with customers to collect on overdue accounts

·        Process cash receipts, including scanning cheques, processing credit cards, and entry into the system

·        Compile and send billing packages or other supporting documentation to select customers

·        Process new customer credit applications

·        Perform customer account reconciliations as needed

·        Maintaining a customer service mindset, promptly investigate and respond to customer questions

·        Maintain role specific Standard Operating Procedures

·        Oversee customer claims process for damaged and lost goods

·        Support the Administration Manager with other duties as required

·        Minimum of 3 years of Accounts Receivable and Collections experience

·        Experience in the Transportation industry is an asset

·        Experience with TruckMate or other Transportation Management Software is an asset

·        Proficiency in Microsoft Office, including Excel, Word, and Outlook

·        A Post-Secondary Certificate, Diploma, or Degree in a related field is an asset

·        Strong time management skills with the proven ability to multitask

·        Strong work ethic and superior attention to detail and accuracy

·        A positive attitude and ability to work in a team environment

·        Understand and practice the importance of private and confidential information

·        Ability to develop, plan, and implement short- and long-term goals